We are back with our second installment of the Survey Says series, which is in response to the survey request we sent out last month. Thankful for all the insights, comments, and suggestions we were given by our loyal customers and fans and here is the latter part of our new insight:
4. What other types of accessories, clothing, and gifts would you like to see carried at Sugar Bit?
An overwhelming number of you mentioned that you would LOVE to see additional items carried on our website. A few essentials stuck out and were said repeatedly and those included bows, necklaces, shoes, clothes for older girls, more gift items (for baby predominantly) as well as monogrammed items, unique toys, sunglasses, and stuffed animals.
Fortunately, we heard you loud and clear and we have some exciting changes and additions coming to the shop. We will be unveiling some new brands this fall (for specialty gifts) and coming next week, we will be stocking grosgrain hair bows our website. Essentially, it will take some time to grow our brand, but our goal is to make Sugar Bit your favorite, one-stop shop destination for baby and children's clothing, accessories, and gifts.
In addition, we are partnering with a handful of local area monogrammers in and around Nashville so that we will be able to fulfill those requests. It will add a few days to your order turnaround time, but this will hopefully help those customers who wish to personalize their items a little bit more. Interested in having an item monogrammed? Contact us at email@example.com.
5. What are other brands you would like to see Sugar Bit offer? Please list any and all. We are always looking for new brands to offer and value your input!
I think this was the question I was most excited to get some feedback for...as a small business owner, I am the one that not only packages, ships, markets, blogs, and does the accounting, but I am the one that ventures to market a few times a year to stock up for the next season's buys. It's so much fun (don't get me wrong), but it's also a bit scary as I am trying to make quick decisions and buy what I think my customers are looking for and want to buy...scary, huh?
Above all, you said you are really happy with the collections we carry...new brands just getting started to those tried and true favorites we all know and love. A few others that were mentioned for us to scope out included Aden + Anais, Splendid, Kissy Kissy, Zutano, Sweet Peanut, and Babiators.
Note: A few others were mentioned including Giggle Moon, Persnickety, and Tea Collection and these are incredible brands we hope to carry in the future. As of now, they are only adding brick and mortar stores to their retail brand offerings, but if that changes we will be following up with them!
6. If you are local to the Nashville area, would you consider coming to shop with us at a trunk show, season sneak-peak, or end-of-season sale?
Just in time, too! Next week is our first-ever End of the Season/Clearance Sale! It's going to be oh so fun and we hope you can join us. For all the details, check out our Facebook page and our Instagram feed. In addition, we are happy to let you come shop with us and we are contemplating the possibility to do a few local trunk shows, too.
7. What types of promotions get you to complete a purchase? Free shipping, buy the set and save, seasonal sales, flash deals, last item discounts, etc? Please be as specific as possible.
This is where we get stumped...the whole promotional and sales venture. We aim to please and just like you, I am always looking to score great bargains, too! I was hoping you would shower me with some fun ideas, and you didn't let me down my friends...you said what gets you most excited was free shipping, flash sales, buy one/get one incentives, last item discounts, and repeat customer incentives. Stay tuned and be sure to follow our social media sites and sign up to receive our newsletters, as those are the ways we frequently let you know what we have going on!
Again, we can't say thank you enough to everyone for their participation in helping us be the best we can be...we certainly appreciate everything you had to say and we hope to make Sugar Bit better based on your supportive feedback.